Doorman Launch
MenuClose

Terms of service

The rules for this site and for working with me, in plain words. Last updated October 3, 2026.

About these terms

These terms cover doormanlaunch.com and the services of Doorman Launch, a business run by Jesse Carson (“I”, “me”). By using the site or sending the form, you agree to them. If you hire me, we also sign a written project agreement, and where the two differ, the signed agreement wins.

This website

The site explains what I do. Nothing on it is an offer you can accept by itself: a project starts only when we both sign a written agreement. Please don’t misuse the site, send spam through the form, or try to break or copy it.

Projects

  • Every project gets a written scope, a fixed price and a payment schedule before you pay for it. The Walkthrough is its own invoice, paid before the work starts. A Rebuild also gets a start date and a live date in writing.
  • I take one company at a time. A deposit books the next open start date, in the order deposits arrive.
  • Business cards, shirts, caps, signs and vehicle layouts are designed by me and printed or installed by a shop you choose. You pay the shop directly, and the shop’s own terms cover that work.
  • Anything not in the written scope is a change. I’ll quote it in writing before doing it.

Payments

Invoices are sent and paid through Square, and I ask for a bank transfer (ACH) wherever you can. Amounts, due dates and what happens if a payment is late are in your project agreement. If you run ads, you pay the ad platform directly. I never hold or handle your ad spend, so I can’t refund it.

Monthly plans and automatic renewal

Some services, such as ongoing care for your site and lead system or ongoing ads management, are sold as monthly plans. These plans renew automatically. Here is exactly how that works, written to meet California’s automatic renewal law (Business and Professions Code section 17600 and following) and New York’s automatic renewal law in its General Business Law, and applied to every client no matter where you are:

  • Before you agree, I show you the plan’s price, how often you’re billed, what’s included, that it renews automatically until you cancel, and how to cancel. These terms sit right next to the place you sign or pay.
  • You agree on purpose. You tick an unchecked box or sign a line that says, for example, “I agree to be billed $250 every month until I cancel.” Nothing is pre checked.
  • You get it in writing. Right after you sign up, I email you a confirmation with the same terms and the steps to cancel.
  • Cancel any time, the same way you signed up. If you signed up online, you can cancel online, by email or by replying to any billing email. No phone call, no retention offer, no extra steps.
  • When it ends. Cancellation takes effect at the end of the month you’ve already paid for. You won’t be charged again after that.
  • Price changes. I give you at least 30 days’ written notice before any price change, with a way to cancel before it applies.
  • A yearly reminder. Once a year I send you a reminder of the plan, what it costs and how to cancel. If a plan ever has a term longer than a month, you’ll get a reminder 15 to 45 days before it renews.
  • Records. I keep a record of what you agreed to and when for at least 3 years.

Text messages

The form asks for permission to text you, with two separate boxes. Neither is required, and agreeing is never a condition of buying anything.

  • Who sends them: Doorman Launch, which is Jesse.
  • What they are: if you tick the first box, texts about your request and your fit call, including booking links and reminders. If you tick the second, texts about offers and updates too.
  • How often: message frequency varies. Message and data rates may apply.
  • How to stop: reply STOP to any message and you won’t get another one, apart from a single text confirming you’ve opted out. Reply HELP for help.
  • Carriers are not liable for delayed or undelivered messages.
  • How I handle your number is in the Privacy policy.

Ownership

Your domain, your phone numbers, your software accounts and your customer list are in your name from day one. Your logo files, your site and its code are yours the day you pay in full. If you leave, everything leaves with you. I may show finished work in my portfolio only if you say yes in writing.

What I promise and what I don’t

I promise what’s written in your agreement: the scope, the price, the start date and the live date, including what you get back if I miss the live date. The promises are on the Rebuild and Booking Fix pages word for word, and the same words go into your agreement. I won’t promise a revenue number, Google rankings or a million dollars. Google verification, carrier texting approval and ad platform reviews start on day one, but their timing is set by them, not me.

Other companies’ services

Your project may use services from other companies, such as Google, Meta, Square, Quo, Vercel, Shopify or a print shop. Their own terms apply to their services, and I’m not responsible for their outages, policy changes or decisions.

Limits of liability

To the extent the law allows, the site is provided as it is, and my total liability for any claim about a project is limited to what you paid me for that project in the 12 months before the claim. I’m not liable for lost profits or other indirect losses. Nothing here limits rights the law says can’t be limited.

Governing law

These terms are governed by the laws of the State of New York. If we ever disagree, we’ll try to sort it out by talking first.

Changes and contact

If these terms change, the date at the top changes with them. Changes never apply to a signed agreement without both of us agreeing. Questions, or a cancellation, go to me using the details below.